Popular Questions

• How do I verify my account?
  Verifying your account is a simple process that can be done through the app, via email, or through live chat. To confirm your identity, you’ll need to submit a front and back photo of...

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• When will my account be verified?
  If you’ve recently submitted your documents to verify your account, rest assured—we’re on it! Our Verification Team is working hard behind the scenes, and while it can take up to 72 hours to proces...

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• Login Issues and Account Access
  We’re sorry to hear you’re having trouble logging in, but don’t worry—we’re here to help you get back to enjoying the fun! I'm Unable to Login, What Should I Do?If you’ve had three failed login att...

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• How do I obtain a W2G?
  We’re here to make sure you have all the documentation you need, with ease! First off, we'd like to congratulate you on your big win! Obtaining this report is especially helpful for tax filing purp...

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• I have a question about the Welcome Offer...
  We’re excited to offer new customers a great deal with our "Bet $10, Get $50" Welcome Offer! Simply follow the steps below, and you can earn two $25 Bonus Bet Tokens to use on your next bet. Here’s...

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